ServiceTrade8.3.6

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers.

With ServiceTrade, commercial service technicians can:

- Access detailed job information
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field
- Receive schedule updates from the office

ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

Version History Fixes display inconsistencies on the latest iOS version 8.3.6 5d ago Release Notes:
- Improved autosave reliability for collection sections in forms on iPad 8.3.5 Oct 7 Bug Fixes:
- Resolved an issue where photo attachments could upload multiple times when reconnecting to the internet after working offline
- Fixed an issue where forms with large attachments (such as deficiencies with multiple photos) could become stuck in a "Syncing..." state after restoring network connectivity or updating the app
- Addressed an issue causing lag, temporary freezes, or crashes when saving and navigating forms on large jobs or properties with high item counts
- Enhanced network connection detection to ensure pending forms load consistently
- Fixed an intermittent crash that occurred when minimizing or backgrounding the application 8.3.4 Sep 26 - Resolved issues that caused the app to freeze, lag, or close unexpectedly during routine use and navigation.
- Fixed loading and editing issues on large or complex forms, ensuring entered data and deficiency details are consistently preserved.
- Enhanced photo upload performance and reliability, preventing app crashes when attaching multiple images on weak or slow network connections.
- Improved sync reliability to ensure completed work updates properly without getting stuck in a syncing or read-only state.
- Addressed validation and interface issues across key workflows to provide technicians with a faster, more dependable field experience. 8.3.3 Sep 16 - Fixed an issue with filtering daily timecards by user.
- Fixed an issue with the “On Break” time-tracking option. The app now checks the feature settings before displaying the option. 8.3.2 Sep 10 Forms & Non-Inspection Workflows
- Non-Inspection Workflow Implementation: Added support for marking inspection items as Not Inspected (N/I) with required reason modals, badges, and a dedicated Not Inspected Summary table
- Form Data Synchronization: Automatic real-time sync between Form field edits and the summary table without requiring manual re-entry or app restarts
- Form Name Search: Technicians can now search the Forms list by form name
- Bug fixes on stuck form sync & crash recovery

Bug Fixes & UX Improvements
- Work Acknowledgment & Checkout: Fixed unclickable checkout options when performing Work Ack with no customer on site and restored missing required field asterisks and back header on Checkout Method
- Attachments UI: Fixed disabled upload button when selecting invalid + valid file combinations and resolved issue with empty uploaded photo files
- Deficiency Display: Fixed Mfr field displaying numeric IDs instead of entered text on NFPA Kitchen Suppression forms 8.3.1 Sep 3 Forms & Non-Inspection Workflows
- Non-Inspection Workflow Implementation: Added support for marking inspection items as Not Inspected (N/I) with required reason modals, badges, and a dedicated Not Inspected Summary table
- Form Data Synchronization: Automatic real-time sync between Form field edits and the summary table without requiring manual re-entry or app restarts
- Form Name Search: Technicians can now search the Forms list by form name
- Bug fixes on stuck form sync & crash recovery

Bug Fixes & UX Improvements
- Work Acknowledgment & Checkout: Fixed unclickable checkout options when performing Work Ack with no customer on site and restored missing required field asterisks and back header on Checkout Method
- Attachments UI: Fixed disabled upload button when selecting invalid + valid file combinations and resolved issue with empty uploaded photo files
- Deficiency Display: Fixed Mfr field displaying numeric IDs instead of entered text on NFPA Kitchen Suppression forms 8.3.0 Aug 31 Bug Fix:
- Restore display of Deficiency Summary Tables on certain Inspection forms 8.2.2 Aug 16 - Bug fixes that resolves unintended background crashes. 8.2.1 Aug 10 New & improved:
- You can now export forms with a swipe
- Clearer error messages when a form fails to sync in Inspections
- Refreshed the upload progress indicator in Inspections
- You can now rate AI Tech Prep responses with a thumbs up or down

Fixes:
- Deficiency questions now show the correct question text (instead of an ID) when adding a new deficiency
- Asset types now populate correctly in the Deficiency Summary
- Fixed a false "no internet connection" error that could appear when you were actually online
- Fixed several crashes and improved overall stability 8.2.0 Jul 29 Bug Fix(es):
- Fixed a form presentation issue and invalid schema error caused by backing out of a duplicated, empty page
- Fixed a crash that could occur when entering an extremely long Quantity or Unit Price value on an invoice item
- Fixed a rare issue where a photo or file attachment could fail to sync 8.1.3 Jul 9 Improvement(s):
- Improved reliability of dropdown fields on forms so selected values update instantly

Bug Fix(es):
- Fixed a crash that could occur during app data cleanup
- Fixed an issue where the edit button on some forms was unresponsive
- Fixed a blank white screen some users saw after updating the app on older iOS versions
- Fixed an issue where forms could get stuck syncing if the app was backgrounded while submitting 8.1.2 Jul 1 Bug Fix(es):
Disabling trigger for ST Inspection new deficiency workflow 8.1.1 Jun 23 New Feature(s):
ServiceTrade Inspection:
- Forms have Autoscroll for required fields
- Forms have Global Search
- Foundation for new Deficiency Creation in forms implemented

Bug Fix(es):
- Several crash scenarios resolved with ServiceTrade Inspection forms
- Audio memos added offline will no cause a sync issue
- Videos will now stop properly when closing them
- Images in ST Inspections will display fully in reports
- Resolved intermittent issue with ST Inspection questions “Select Option” not displaying 8.1.0 Jun 17 New Feature(s)
- New Daily Timecard foundation work
Enhancement(s)
- Reliability improvements
- Improved upload process from photo album and iCloud 8.0.5 May 12 New Feature(s):
- Tap to pay feature groundwork established 8.0.4 May 5 Bug Fix(es):
Files uploaded through extensions no longer cause sync error 8.0.3 Apr 29 Bug Fix(es):
- Date stamp for clock events is displayed again
- Send En-Route notification option is displayed after user clocks into En- Route 8.0.2 Apr 23 Improvements:
- Significantly improved the attachments sync performance in the app
- New UI improvement to make it easier add, edit, and find attachments
- Reliability improvements to make attachments more consistent and dependable
- Improved preview before upload workflow to reduce common “stuck syncing” and attachment-related reliability issues
- Improvements to the appointments list screen UI for filter and search bar
- Added auto save and auto sync feature to ServiceTrade Inspections
- Updated “No service” section behavior for Forms

Bug fixes:
- Resolved issue with form template getting stuck in syncing cycle
- Tax calculation no longer fails when zip code exists in multiple tax groups
- Job Owner now viewable in Mobile App
- First appointment of the day will no longer start with a duplicate 8.0.1 Apr 10 Improvements:
- Significantly improved the attachments sync performance in the app
- New UI improvement to make it easier add, edit, and find attachments
- Reliability improvements to make attachments more consistent and dependable
- Improved preview before upload workflow to reduce common “stuck syncing” and attachment-related reliability issues
- Improvements to the appointments list screen UI for filter and search bar
- Added auto save and auto sync feature to ServiceTrade Inspections
- Updated “No service” section behavior for Forms

Bug fixes:
- Resolved issue with form template getting stuck in syncing cycle
- Tax calculation no longer fails when zip code exists in multiple tax groups
- Job Owner now viewable in Mobile App
- First appointment of the day will no longer start with a duplicate 8.0.0 Apr 9 New Feature(s):
- New Time based saving logic added for ServiceTrade Inspections

Improvement(s):
- Added more crash detection

Bug Fix(es):
- Job Vendor Bills and Job paperwork no longer default to public visibility 7.5.0 Mar 6 Bug Fix(es):
- When adding attachments to a new deficiency, attachments will now properly sync to the web 7.4.3 Feb 9 New Features:

For ServiceTrade Inspections:
- Single-click option to open a row form for Collection and Table fields.
- Page deletion is now available 7.4.2 Jan 28 For ServiceTrade Inspections:

New Feature(s)
- Support for Page Deletion
- Enhanced Page Duplication UI
- Single Click Option to Open Row Form — when enabled, users can open the row form with a single click instead of multiple clicks
- Loaders while filtering for better UX feedback
- Bulk row actions while filtering — users can now select all rows, bulk edit, or delete all filtered rows
- Additional tests for formulas and various components to ensure stability

Enhancement(s)
- Filter optimization for improved performance

Bug Fix(es)
- Copy page saves as expected
- Formulas work correctly on copied pages
- Conditional logic works on copied pages
- Copied collections or tables will no longer duplicate asset I.D.'s
- Copied charts no longer duplicate original chart data
- Fixed crashes 7.4.1 Jan 15 Improvement(s)
- Expanded title information for forms
- Enhancements to performance and upload capabilities in forms feature
- "Syncing" status now shown on completed tab during form uploads

Bug Fix(es)
- Sub assets can be moved to different parent assets
- Sub assets display under their parent assets
- Assets no longer flicker when navigating to the tile
- Forms submitted when offline will not get stuck in submitted status 7.4.0 12/17/2025